You can prolong the life of your jewellery by properly and regularly caring for it. There are some basic rules that you should follow in order for you to prolong the life of your precious and beautiful pieces of jewellery: If possible, rings and other pieces of jewellery should not be worn while carrying out home and garden work, exercising or bathing (salt or chlorine water). Jewellery should be removed before going to bed or taking a shower. Perfume or hairspray can cause the jewellery to become dull and decrease its shine. We recommend putting perfume, hairspray or other cosmetics on first before putting on your jewellery. Pearls should not come into contact with perfume, make-up or hairspray. Alcohol or other solvents can damage the surface of the pearls. Pearls should be kept separately from other jewellery, ideally in a cloth bag or wrapped in a soft cloth. That way you can prevent your synthetic pearls from being scratched. Cleaning Soap, cream and make-up residues can be removed using an ultrasonic device. The ultrasonic device should not be filled with abrasive cleaning agents. It is best to use water with a little bit of neutral cleaning agent. Please use a jewellery cleaning cloth to polish slightly tarnished areas and remove dullness, bringing the jewellery back to its original shine. If the discoloration and dullness can't be removed with the jewellery cleaning cloth, we recommend using a jewellery bath solution. Jewellery cleaning products such as the cleaning cloth - especially designed for our jewellery - and the jewellery bath can be purchased at THOMAS SABO Stores or on the Online Store at: Jewellery Boxes & Care Our cleaning products are suitable for both pure 925 Sterling silver and gold-plated jewellery. Please carefully follow the instructions for use. Best results are achieved when the item is first dipped, dried thoroughly and finally rubbed and polished with the jewellery cleaning cloth. Oxidised pieces of jewellery should not be cleaned in the jewelry bath, if you don´t want the oxidation (blackened) effect to be reomoved. The surface can, however, be polished with a cleaning cloth. Jewellery with imitated pearls, freshwater cultured pearls, lapis lazuli, coral, turquoise, mother-of-pearl, jasper, howlith or hematite are also not suitable for cleaning in the jewellery bath. Only the silver parts on leather wristbands, rubber straps or straps made of any other sort fabric may be cleaned using a silver cloth. Do not put leather wristbands and fabric straps in silver immersion baths or clean them using an ultrasonic device. Other commercial specialist silver or gold jewellery dipping baths may also be used. Please follow the instructions for use and, if in doubt, make sure that stones, pearls and cold enamel are compatible.
We feel your pain in this case, internet shopping can be a nerve racking experience. Feel free to contact Georgini South Africa to find out about our impeccable track record as well as to put your mind at ease (Treger Brands). Please note that if the above have happened to you, we cannot unfortunately support good which have not been purchased through ourselves so please do your homework before buying and do not just use prices as a final deal closer.
You may be requested on delivery to produce your ID and / or credit card for fraud prevention purposes. Also please note deliveries will only take place during business hours unless special arrangements have been arranged.
During the checkout process you will be prompted to select a payment method. If you select "EFT" you will be shown the bank details for the deposit, please use your full order number as the reference. The goods will be dispatched as soon as the payment clears.
We strive to fulfill orders as soon as possible. Under normal circumstances, the time it takes from when an order is placed until it is dispatched for delivery, is 2 working days. For payment by deposit, no dispatch occurs until the money has cleared. Approximate time taken from dispatch to the receipt of goods:

Major Centres: 1 working day (From time of dispatch)
Regional Centres: 1 to 2 working days (From time of dispatch)
Remote Areas: 2 to 3 working days (From time of dispatch) You may be requested on delivery to produce your ID and / or credit card for fraud prevention purposes. Also please note deliveries will only take place during business hours unless special arrangements have been arranged.
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